eMusic: “Maths is hard!”
Just got an email from eMusic informing me of their price for the 30/month plan increasing from $9.99 to $11.99. But, because they love me so much, they’ll throw in an additional 10 downloads, making my $11.99 worth 40 downloads.
Less is not more.
Then they show me a nice table and declare “[I] will actually pay less per download.”
This is a nice gesture, showing me the breakdown and everything. Next time, though, somebody might want to re-check the math and send a slightly modified email: not only is the math wrong (11.99/40 = 0.29975) but the bad math tells me I will be paying more per download. If I wasn’t the kind of guy who carries a calculator around and likes to correct everybody, I’d have thought “You guys are idiots; I’m not paying more for less.”
Before Excel we are all equally wise - and equally foolish
Formulas can be unruly beasts, but this is also a simple matter of proofreading. It reminds me of their ongoing problem with mismatched track names. It would be a shame to lose a customer due to a misapplied Excel formula.





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